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General FAQs

How do I change or reset my password?

If you forgot or lost your password, click the Forgot Password link to reset your password. If you do not remember the email associated with your account, IAPA staff can retrieve it for you, just call (317) 659-0605 for assistance.

How do I update the email address on my account?

If you do not remember the email associated with your IAPA account our staff is happy to retrieve it for you, just call (317) 659-0605. 

How do I renew my IAPA membership?

Upon logging into your IAPA account you will be directed to your Account Profile. From your account profile you can see when your upcoming renewal date is, easily renew, complete your member profile for others to see in the Member Directory and change your email and password. If you are having trouble logging into your account, IAPA staff is here to help, just call (317) 659-0605.

Still can't find what you're looking for?
Contact us, we're happy to help!
(317) 659-0605

Our dedicated team is available to answer your questions Monday through Friday from 8:30am to 4:30pm. We will also respond to emails and voice messages within 24 hours during the normal business week.


Address: 140B Purcellville Gateway Drive, Suite 120, Purcellville, VA 20132

+1 (463) 388-3300,

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